❓ Frequently Asked Questions
Are you a direct LED lighting manufacturer?
Yes, we are a professional LED lighting manufacturer specializing in ceiling lights, downlights, track lights, and grille lights. Our products are widely exported to Europe, South America, and other global regions.
Do you offer special pricing for wholesale orders?
We actively seek long-term business partnerships. As a professional manufacturer, we provide full support and competitive pricing on high-quality products to assist our wholesale clients.
What payment methods are accepted?
Payments can be securely processed through Bank Transfer (T/T), Western Union, and Letter of Credit (LC).
How long is the typical order lead time?
Generally, orders are shipped within 7-18 working days after payment is confirmed. We strive to maintain a fast and efficient delivery schedule.
What kind of warranty do you provide?
We offer a 2, 3, or 5-year warranty depending on the product. All items undergo strict testing by an experienced QC team before shipment. We take full responsibility for any quality issues within the warranty period.
Is after-sales support available?
Absolutely. We are available to assist with any questions or concerns you may have regarding our products and services.