F
Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. After inquiry, our sales will provide a quotation for your sample request.
What about the lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for order quantities exceeding 5000 units.
What color temperatures can you provide?
We offer various options including 2700K (Super White), 3000K (Warm White), 4100K (Natural White), 5000K (Daylight White), and 5700K (Cool White).
How are the goods shipped and how long is the delivery?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping options are also available for larger orders.
Do you offer a guarantee for the products?
Yes, we offer a comprehensive 3-5 years warranty on our LED lighting products.
Is it possible to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample requirements.